Privacy Policy

As per the Law of Cyber Information Security and Protection of Consumer Rights, Vietnam. This policy covering data collection, use, sharing, and protection.

Last Updated: 01/07/2025

Suri Technologies Co. Ltd. ("we," "us," or "our"), a leading Microsoft Cloud and AI partner in Vietnam, is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you interact with our website (https://suritechs.com), use our services, or engage with us as a client, partner, or visitor. We adhere to Vietnam’s data protection regulations, including Decree No. 13/2023/ND-CP on Personal Data Protection (PDPD), and global standards applicable to Microsoft Cloud and AI services.

Scope

This policy applies to:

  • Visitors to our website.
  • Clients and prospective clients.
  • Partners and suppliers.
  • Job applicants.
  • Attendees of our events/webinars.

Information We Collect

We collect information necessary to provide our services and improve user experiences:

  • Personal Data: Name, email, phone number, job title, company name, address (provided via forms, emails, or contracts).
  • Technical Data: IP address, browser type, device information, cookies, and usage data via website analytics (e.g., Microsoft Clarity, Azure Application Insights).
  • Client/Project Data: Information related to AI/cloud projects (e.g., contact details, business requirements). We do not process client-sensitive data without explicit agreements.
  • Recruitment Data: Resumes, qualifications, and employment history (for job applicants).

How We Use Your Information

We process data for legitimate business purposes:

  • To deliver Microsoft Cloud/AI solutions and support services.
  • To respond to inquiries and manage client/partner relationships.
  • To improve website functionality and user experience.
  • To send marketing communications (with consent).
  • To process job applications.
  • To comply with legal obligations (e.g., tax, cybersecurity laws).

Legal Basis for Processing

We rely on:

  • Consent (e.g., for marketing emails).
  • Contractual necessity (e.g., fulfilling service agreements, NDA).
  • Legitimate interests (e.g., website security, business growth).
  • Legal compliance (under Vietnamese law).

Data Sharing and Disclosure

We share data only when necessary:

  • With Microsoft: As a Microsoft partner, we use Microsoft Cloud services (e.g., Azure, Dynamics 365) adhering to Microsoft’s privacy standards.
  • Service Providers: Third parties assisting with IT, analytics, or marketing (bound by confidentiality agreements).
  • Legal Requirements: If required by Vietnamese authorities under applicable law.
  • Business Transfers: In case of mergers/acquisitions (with confidentiality safeguards).
  • International transfers (if applicable) comply with PDPD requirements.

Data Security

We implement robust technical and organizational measures:

  • Encryption (in transit/at rest) via Microsoft Azure.
  • Access controls and authentication.
  • Regular security assessments.
  • Employee training on data protection.

Data Retention

We retain personal data only as long as necessary:

  • Client data: Duration of the contract + 5 years (for legal/compliance).
  • Marketing data: Until consent is withdrawn.
  • Job applications: 1 year (unless consent extended).
  • Website analytics: Aggregated/anonymized after 14 months.

Your Rights (Under PDPD)

You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent (for marketing).
  • Restrict or object to processing.
  • Data portability (where feasible).
  • Lodge complaints with Vietnamese authorities.
  • To exercise these rights, contact: enquiry@suritechs.com.

Cookies and Tracking

Our website uses cookies for:

  • Essential functionality (e.g., login sessions).
  • Analytics (e.g., traffic optimization).
  • Marketing (with consent).
  • Manage preferences via our Cookie Banner or browser settings.

Links to Third-Party Sites

Our website may link to external sites (e.g., Microsoft Learn). We are not responsible for their privacy practices.

Children’s Privacy

We do not knowingly collect data from individuals under 18. Contact us if you believe a minor has provided us with data.

Policy Updates

We may update this policy periodically. Changes will be posted on our website with a revised "Last Updated" date.

Contact Us

For privacy inquiries or to exercise your rights:

  • Email: enquiry@suritechs.com, tram@suritechs.com
  • Address: 897 Truong Sa, Ward 11, District 3, HCM, Vietnam.
  • Phone: (+84) 93 154 1339